OUR CANCELLATION POLICY

PUBLIC
TOURS

Our public tours can be cancelled with 24 hours notice.

Free cancellation until 24 hours of the tour departure time.

All other cancellations requested less than 24 hours from the departure time are non refundable. Because of extreme weather, road conditions or other factors, as a tour operator we may need to cancel the tour with a very short notice. In this case, we will assist you with rebooking to another date or provide a full refund.

We believe that this policy brings a fair amount of security and trust on both sides. Of course, we keep in mind the recent COVID-19 global outbreak and we know that further travel restrictions may occur and therefore bookings may be cancelled or rescheduled at any time.

 

 
 

PRIVATE
TOURS

For our private tours and groups (8+) the our cancellation policy is as follows:

– One month or more – no charge,
– One month to two weeks: 25% fee,
– Two weeks to one week: 50% fee,
– Seven days or less: 100% fee

Please do not hesitate if you have any questions and we will be happy to assist you. Feel free to send us an email: info@localguide.is

ANY MORE QUESTIONS?

send us a request